• Data Project: Service Desk Ticket Dashboard | Problem:

    Service desk teams rely on messy Excel exports with inconsistent column names and formats. This causes delayed reporting, wasted analyst time, and blind spots in recurring issues, leaving managers unable to act quickly on ticket trends.

  • Solution:

    I built a Streamlit dashboard that accepts any Excel schema. Users map their columns once, and instantly get interactive charts, filters, and one-click Excel/PDF exports — all hosted live for easy access and embedding.

  • Impact

    What used to take hours in spreadsheets now takes seconds. Managers can spot spikes, repeat accounts, and product trends immediately, reducing manual overhead and enabling faster decisions.

  • Tech Stack

    Python & Pandas for data prep, Streamlit for UI, Plotly for visualizations, OpenPyXL + FPDF for exports, and Hugging Face Spaces for deployment.

  • Dive in!

    👉 Upload your logs.
    👉 Map once.
    👉 Get real-time insights — no more manual Excel crunching.

🎫 Service Desk Ticket Dashboard

Upload your Excel ticket logs and explore charts, filters, and downloadable reports (Excel & PDF).

📦 Download Sample Excel

Try the dashboard instantly with a prebuilt dummy dataset.